Frequently Asked Questions

 Yes, our team is composed of licensed professionals with experience in NICU care.

 Nope! We provide all necessary USB drives to capture your special day.

 We provide 2D, 3D, 4D, and HD photos and videos of your ultrasound.

• 2D: Standard black and white images
• 3D: Advanced technology that creates a detailed image of your baby
• 4D: Captures your baby moving in the womb in 3D
• HD: Refines 4D video for a clearer, more detailed view

Yes! Up to 7 people can join you for your ultrasound at no extra cost. Children must be accompanied by an adult. 

As many times as you'd like! We offer a variety of packages to suit your needs throughout your pregnancy. Plus, you get $10 off each additional visit during your pregnancy. 

Session lengths vary depending on the package you choose, ranging from 15 to 50 minutes. For older babies, we recommend planning for about an hour, as they can be more challenging to capture as they grow. It may sometimes take a little longer, but we're happy to make sure you get the best images possible 

Yes, you can! Additional Heartbeat Animals are available for purchase during your session for other family members. 

Yes! If you have a specific Heartbeat Animal in mind, please let us know at least 2 weeks before your visit, and we will do our best to accommodate your request. 

Yes, you can. Just send us a text to let us know if you can’t make it, and we’ll be happy to reschedule your appointment. 

If we are unable to get any 3D pictures of your baby's face, we offer a free make-up session at a later date.